V1 · Task 1(a)ACore activity A: Adding value
Stakeholders affected by a problem with resold computers, by power and interest.
Stakeholders, negotiation and conflict
V1 · Task 1(b)CCore activity C: Performance and costs
How far a new team leader should be held responsible for the problem.
Leadership, teams and engagement
V1 · Task 2(a)BCore activity B: Implementing decisions
Time, cost and quality matters for organising the board's new project.
Projects and project teams
V1 · Task 2(b)DCore activity D: Measuring performance
Accounting for legal claims over computers sold with data and unlicensed software.
Accounting treatments
V1 · Task 3(a)CCore activity C: Performance and costs
Applying TQM ideas to computer refurbishment.
TQM, target and life-cycle costing
V1 · Task 3(b)ECore activity E: Stakeholders
Difficulties measuring the opportunity cost of technician time for secondment transfer prices.
Transfer pricing
V1 · Task 4(a)DCore activity D: Measuring performance
How a buying proposal would change contractual inadequacy risk on resold computers.
Business risks
V1 · Task 4(b)ECore activity E: Stakeholders
Integrated report disclosures on intellectual, social and natural capital.
Integrated and sustainability reporting
V2 · Task 1(a)ACore activity A: Adding value
Changes a proposed consultancy venture would need in the business model.
Business models and value
V2 · Task 1(b)BCore activity B: Implementing decisions
Features of share equity that affect its suitability for an unquoted company's new venture.
Financing and cost of capital
V2 · Task 2(a)BCore activity B: Implementing decisions
Challenges in building an effective consultancy team.
Projects and project teams
V2 · Task 2(b)CCore activity C: Performance and costs
Whether the consultancy should be a cost, profit or investment centre.
Responsibility centres and performance measures
V2 · Task 3(a)ECore activity E: Stakeholders
A transfer pricing strategy between two departments that suits the company as a whole.
Transfer pricing
V2 · Task 3(b)DCore activity D: Measuring performance
Recognising revenue from consultancy contracts.
Accounting treatments
V2 · Task 4(a)DCore activity D: Measuring performance
Product reputation, commodity price and contractual risks of the consultancy service.
Business risks
V2 · Task 4(b)ECore activity E: Stakeholders
What to report under natural capital for the proposed consultancy service.
Integrated and sustainability reporting
V3 · Task 1(a)ACore activity A: Adding value
Difficulties forecasting cash flows for the NPV of a marketing proposal.
Investment appraisal and real options
V3 · Task 1(b)ECore activity E: Stakeholders
Approach to negotiating terms for selling electronic waste to a disposal firm.
Stakeholders, negotiation and conflict
V3 · Task 2(a)BCore activity B: Implementing decisions
For and against limiting a project team to senior sales managers.
Projects and project teams
V3 · Task 2(b)ACore activity A: Adding value
For and against inviting buyers to bid for refurbished laptops instead of setting fixed prices.
Pricing strategy
V3 · Task 3(a)CCore activity C: Performance and costs
Cost centre or profit centre for a new recycling unit.
Responsibility centres and performance measures
V3 · Task 3(b)DCore activity D: Measuring performance
What must be agreed for a new company to count as a joint venture, and the accounting effects.
Groups, goodwill and joint ventures
V3 · Task 4(a)CCore activity C: Performance and costs
Product reputation and contractual risks arising from feedback on a recycling scheme.
Business risks
V3 · Task 4(b)ECore activity E: Stakeholders
Integrated report disclosures on human, social and natural capital for the recycling scheme.
Integrated and sustainability reporting
V4 · Task 1(a)ACore activity A: Adding value
Adjusting the business model in response to shortages of consumables.
Business models and value
V4 · Task 1(b)DCore activity D: Measuring performance
Effect of consumable shortages on product, commodity price and reputation risks.
Business risks
V4 · Task 2(a)BCore activity B: Implementing decisions
Real options to manage risk in a new manufacturing investment.
Investment appraisal and real options
V4 · Task 2(b)ECore activity E: Stakeholders
Resolving a conflict between marketing and the sustainability champion.
Stakeholders, negotiation and conflict
V4 · Task 3(a)BCore activity B: Implementing decisions
Characteristics of debt that affect its suitability for funding a proposal.
Financing and cost of capital
V4 · Task 3(b)ECore activity E: Stakeholders
Effect of a proposal on manufactured, intellectual and social capital reporting.
Integrated and sustainability reporting
V4 · Task 4(a)CCore activity C: Performance and costs
A life-cycle costing view of selling printers and their cartridges.
TQM, target and life-cycle costing
V4 · Task 4(b)DCore activity D: Measuring performance
How the board should explain the effect of certain facts on ROCE and gross margin.
Interpreting financial performance
V5 · Task 1(a)CCore activity C: Performance and costs
Three KPIs for the board to track call centre performance.
Responsibility centres and performance measures
V5 · Task 1(b)BCore activity B: Implementing decisions
Allocating calls to advisers by availability or by expertise.
Leadership, teams and engagement
V5 · Task 2(a)ACore activity A: Adding value
Whether a chatbot should be seen as a disruptive technology.
Disruptive technology and business intelligence
V5 · Task 2(b)CCore activity C: Performance and costs
Keeping call centre advisers engaged while they train a chatbot.
Leadership, teams and engagement
V5 · Task 3(a)DCore activity D: Measuring performance
Accounting for the costs of introducing a chatbot.
Accounting treatments
V5 · Task 3(b)BCore activity B: Implementing decisions
Debt characteristics that affect its use to fund the chatbot costs.
Financing and cost of capital
V5 · Task 4(a)ACore activity A: Adding value
How to charge for extra technical support, and the pricing basis.
Pricing strategy
V5 · Task 4(b)ECore activity E: Stakeholders
Transfer pricing for technical support that is best for the company overall.
Transfer pricing
V6 · Task 1(a)ACore activity A: Adding value
Two ways selling older computers with open-source software would affect the business model.
Business models and value
V6 · Task 1(b)BCore activity B: Implementing decisions
Challenges in setting up a project team to advise on the open-source idea.
Projects and project teams
V6 · Task 2(a)ACore activity A: Adding value
Difficulties forecasting cash flows from a new product line alongside the existing range.
Investment appraisal and real options
V6 · Task 2(b)ECore activity E: Stakeholders
Difficulties accounting for goodwill if a planned acquisition goes ahead.
Groups, goodwill and joint ventures
V6 · Task 3(a)DCore activity D: Measuring performance
Accounting treatment for customer complaints.
Accounting treatments
V6 · Task 3(b)CCore activity C: Performance and costs
Product, reputation and contractual risks raised by customer complaints.
Business risks
V6 · Task 4(a)DCore activity D: Measuring performance
For and against publishing comparisons between versions of the company's software.
Responsibility centres and performance measures
V6 · Task 4(b)ECore activity E: Stakeholders
Reporting software improvements under intellectual, human and social capital.
Integrated and sustainability reporting